Vice President of Client Services
Nicole is the Vice President of Client Services at KTP. With over a decade of experience in group retiree health benefits, Nicole is responsible for providing strategic consulting and relationship management to KTP’s clients. She is an expert in the retiree health benefits market with vast knowledge of Medicare plans, including Medicare Advantage and EGWPs.
Nicole oversees KTP’s client services team and manages overall client/vendor relationships, serving as a critical liaison in optimizing our clients’ experience. Nicole is responsible for working closely with our clients in managing and maximizing all aspects of their retiree healthcare and pharmacy benefit programs, offering strategic support and customized solutions to each client’s specific goals and objectives. She oversees the RFP process, manages vendor negotiations and owns responsibility for all client deliverables.
Our clients recognize Nicole as a trusted advisor and view her as an extension of their benefits team.
Prior to joining KTP, Nicole worked for Northeast Collaborative Architects where she established and developed relationships between clients and principals, and previously spent three years managing a multi-million dollar business in Newport, Rhode Island.
Nicole received her B.S. in Marketing from Providence College.
Phone: (401) 662-1079
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