Marketplace name: Mercer Marketplace
Technology used to power platform: BenefitFocus
CEO or Practice Leader: Julio A. Portalatin–CEO; Eric Grossman – Practice Leader
Main Location / Headquarters: Urbandale, IA
Founded / Launched: Opened in Fall of 2013 with the first policies effective Jan. 1, 2014
Website: Please click here.
Membership/number of lives currently on platform: Approximately 290,000 lives on platform
Segment size preference (“target business size”): Mid-size employers; employers with 100 or more employees
States of operation (if available): National
Are employers required to use a defined contribution: No; defined benefit or defined contribution
Carriers Offered: Offers 30+ carriers for medical products alone, including several major national carriers such as: Aetna, Cigna, Humana, Kaiser, UnitedHealthcare, Health Net, Anthem, HCSC
Decision Support: Mercer works with employers on personalized communications, online decisions tools and provides a call center for support as employees choose plans. The main online decision support tool is a questionnaire that consists of simple questions without healthcare “jargon” (i.e. “If an unexpected medical expense occurred, do you think you can afford it?”) If consumers want to go a level deeper into detailed utilization, Mercer allows this, but does not force it.
How does exchange get compensated:
Standard or Custom Product Configuration: 5 standard medical plans
Do they Utilize Additional Technology Company Solutions:
Single-carrier or Multi-carrier: Multi-carrier