Marketplace name: myCustomHealth
Technology used to power platform: Connextions’ exchange solutions
CEO or Practice Leader: Eric Grossman – Mercer’s Private Exchange Practice Leader
Main Location / Headquarters:
Founded / Exchange Launched: 2013
Website: Please click here.
Membership/number of lives currently on platform: TBD
Segment size preference (“target business size”): No target size; available to employers with retirees
States of operation (if available): National
Are employers required to use a defined contribution:
Carriers Offered: Carriers include Aetna, Medica, Humana, Cigna, HealthSpring, HCSC, UnitedHealthcare, Coventry, WellPoint with all AARP plans available as well.
Decision Support: Website includes information on Medicare, provides tools to help align retirees needs with the benefit options they offer, and supports easy and intuitive plan selection and enrollment. In addition, myCustomHealth™ delivers a positive enrollment experience for seniors through the largest call center of its kind that is staffed with “retiree-centric” advisers. Call center representatives serve customers continuously, from during their enrollment process to answering their questions throughout their coverage period to advocacy with their selected health insurance carrier when needed.
How does exchange get compensated:
Standard or Custom Product Configuration:
Do They Utilize Additional Technology Company Solutions: Yes
Single-carrier or Multi-carrier: Multi-carrier