exchange_mycustomhealthCompany name: Mercer with United Health Care  (Connextions) partnership

Marketplace name: myCustomHealth

Technology used to power platform: Connextions’ exchange solutions

CEO or Practice Leader:  Eric Grossman – Mercer’s Private Exchange Practice Leader

Main Location / Headquarters: 

Founded / Exchange Launched: 2013

Website: Please click here.

Membership/number of lives currently on platform: TBD

Segment size preference (“target business size”): No target size; available to employers with retirees

States of operation (if available):  National

Are employers required to use a defined contribution:  

Carriers Offered:  Carriers include Aetna, Medica, Humana, Cigna, HealthSpring, HCSC, UnitedHealthcare, Coventry, WellPoint with all AARP plans available as well.

Decision Support: Website includes information on Medicare, provides tools to help align retirees needs with the benefit options they offer, and supports easy and intuitive plan selection and enrollment. In addition, myCustomHealth™ delivers a positive enrollment experience for seniors through the largest call center of its kind that is staffed with “retiree-centric” advisers. Call center representatives serve customers continuously, from during their enrollment process to answering their questions throughout their coverage period to advocacy with their selected health insurance carrier when needed.

How does exchange get compensated:

Standard or Custom Product Configuration:

Do They Utilize Additional Technology Company Solutions: Yes

Single-carrier or Multi-carrier: Multi-carrier