Digital Benefits Marketplace

exchange_digitalbenefitsCompany name: Digital Benefits Advisors

Marketplace name: Digital Benefits Marketplace

Technology used to power platform:

CEO or Practice Leader:  Mike Sullivan, Digital’s executive vice president and chief marketing officer

Main Location / Headquarters:  Atlanta, GA

Founded / Exchange Launched: 2013

Website: Please click here

Membership/number of lives currently on platform: According to the company’s website, as of 2013, the private exchange had engaged more than 100 businesses and enrolled nearly 10,000 members.

Segment size preference (“target business size”):  TBD

States of operation (if available): It is currently available in Arizona, California, Connecticut, Florida, Georgia, Maryland, New Hampshire, New Jersey, North Carolina, Pennsylvania, Tennessee, Vermont, Virginia and Washington, D.C. According to company executives, other organizations are expressing interest, and the exchange will expand to additional areas in coming months.

Are employers required to use a defined contribution: Yes

Carriers Offered:  The choice of carriers varies by state but according to Bob Gaydos, participation was confirmed from Aetna, UnitedHealthcare, Cigna, Coventry, and numerous Blue Cross and Blue Shield plans.

Decision Support: Employees have access to knowledgeable customer service representatives by phone or via online chat who can guide individuals and their families through the process.

How Does Exchange Get Compensated:

Standard or Custom Product Configuration:

Single-carrier or Multi-carrier: Multi-carrier