Cigna Guided Solutions

exchange_cignaCompany name:  Cigna

Marketplace name:  Cigna Guided Solutions

Technology used to power platform: bswift

CEO or Practice Leader: Jake Biscoglio –Vice president, Private Exchange Business for Cigna

Main Location / Headquarters: Bloomfield, CT

Founded / Exchange Launched:  Cigna began rolling out its private exchange in four U.S. markets in early 2014 including in Atlanta, Dallas, metro Washington, D.C., and the San Francisco Bay area; then launched nationally Sept. 1 , 2014

Website: Please click here

Membership/number of lives currently on platform: Does not disclose the size of its membership

Segment size preference (“target business size”): Employers with 51 or more employees

States of operation (if available): Available nationally

Are employers required to use a defined contribution: Not required

Carriers Offered: Cigna

Decision Support: Cigna’s decision support tools guide employees through the enrollment process. Cigna utilizes bSwfit’s “Ask Emma” which is an online avatar that acts as an enrollment guide. She can provide employees with educational topics and help.  Cigna’s private exchange also includes 24/7 live customer service for medical and dental customers.

How does exchange get compensated: TBD

Standard or Custom Product Configuration: TBD

Do they Utilize Other Technology Company Solutions:

Single-carrier or Multi-carrier: Single